This past week was the celebration for Xbox Live’s 10 year anniversary. While this is the PlayStation University, congratulations are in store for the service that brought online gaming to the forefront of the console experience first off. Before Xbox Live’s inception on the original Xbox, online interactions were mostly limited to the PC community. PlayStation Network is still much younger than its Microsoft counterpart, but Xbox Live could learn a thing or two from how Sony has been running its online portal. Below are my 10 reasons that Xbox Live is failing 10 years down the road. Note: Unless otherwise stated, my points will be discussing Xbox Live Gold vs. PlayStation Plus.
6) People Don’t Care About the Free Stuff that You Actually Do Give Away
If you’re unclear on what I’m referring to, some education is in store. In a way of celebrating 10 years of Xbox Live, Microsoft decided to manufacture some extremely limited edition consoles to ship out to its most dedicated fans that have been there from the very beginning. Explain to me how this makes sense. If they have been fans since the beginning and are still members, why are you sending them a console they already own? I’m sure those gamers would have been much happier with something like a lifetime Gold membership, or at least a few free years…but that would be more lost money for Micro$oft so we can’t have that!
5) Lack of Automated Updates
In a way to combat the connection inefficiencies, Sony offers automatic game update downloads and patching for your installed software. This is a great feature that cuts down on time spent not playing games. Basically, you set up a time for your PS3 to kick on and check for updates. This isn’t a major plus or minus on either side, but it is a sign of where M$ priorities lie in the issue of making wallets happy vs. making customers happy.
4) Demos vs. Game Trials
You might ask yourself “How are game trials better and/or different than a game demo?” Well class, thanks for asking, there are a few reasons! First, it is the final game itself, not a demo build of the game that is likely unfinished. Second, it lets you see how the game actually starts and whether or not you would enjoy the core game itself. Finally, a demo is a pre-constructed preview of the game that often is too short, and is even more often, not representative of the final product. 1-hour game trials let you play the actual game and see if you like it…for free. Xbox Live only has demos, PS Plus has both.
Keep reading for three more reasons why Xbox Live is failing…