Sony issues apology for Firmware 3.41

Last week, Sony released Firmware 3.41 which in turn created issues for PlayStation 3 owners trying to upgrade their HDD within the console. Oddly enough, the Firmware was not allowing the HDD to fully update after installing it. Thus, Sony has re-released 3.41 without the underlying issue that was causing the problems.

For those users who are replacing the PS3 hard disk drive: we are aware of the symptoms with the system software update 3.41, released on July 27, and that it will cause the update to stop in some occasions while replacing the PlayStation 3 (PS3) Hard Disk Drive (HDD) if the PS3 system is installed with version 3.41.

To resolve these symptoms, we have released a new version of system software update 3.41 with a very minor change (the version number does not change) on August 2. If you are experiencing such symptoms when replacing the HDD of your PS3 system, we kindly ask you to use the latest data and try again. We apologise for any inconvenience this may have caused, and appreciate your understanding and continued support.

For any other questions, please contact your local customer service.

Where was this apology earlier this year when they downgraded with an upgrade?

Readers Comments (2)

  1. I didn’t even know 3.41 did that.

  2. I faced that problem last night. But now i just upgraded my HDD with fixed 3.41 firmware…… Silly Update though.

    I dont know why they release full 167 mb of data for every update ? They have to look for XBOX 360 update method. which is quite great and flawless.. every single update takes only 2 mins and no system break down if electricity cut off while updating..

    I hope they will learn form their competitor , make it more friendly and safe.

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